Doctor Plastic Industries represents an inspiring journey from the medical profession to manufacturing excellence. Founded in 2000 by Dr. Farooq Azam, the company has built a strong reputation in plastic manufacturing, recently upgrading to advanced fifth-generation machinery to meet modern production demands.
We had the privilege of sitting down with Mr. Farooq Azam, CEO and Founder of Doctor Plastic Industries, to discuss his transition into plastics manufacturing, the company’s recent technology upgrade, and the role HiTech Machinery has played as a trusted partner in their growth.
From Medicine to Manufacturing: An Unconventional Journey
When asked about his entry into the plastic industry, Mr. Farooq Azam shared an interesting backstory. By education a doctor, he found the medical field quite stressful and decided to explore business opportunities that would allow him to enjoy life while building something sustainable.
The company has been registered since approximately the year 2000, gradually establishing itself in Pakistan’s plastic manufacturing sector. Mr Azam mentioned that the transition from medicine to manufacturing came with challenges, especially navigating Pakistan’s tax environment and industry-specific hurdles. However, the business steadily grew over time.
Why Doctor Plastic Industries Chose HiTech Machinery
Doctor Plastic Industries recently made a significant investment in its first brand-new injection molding machine from HiTech Machinery, a high-end Tederic unit. Prior to this, the company had only purchased smaller items like auto loaders from HiTech.
According to Mr. Farooq Azam, the decision to partner with HiTech for its major machinery investment followed a visit to its office and a meeting with its leadership team.
“It felt like a multinational company. MashaAllah, it is a rapidly growing company,” he shared, describing his impression of HiTech’s operations.
The company chose HiTech because they provide complete turnkey solutions, including backup support, warranty, spare parts replacement, and most importantly, reliable after-sales service and technical support.
The Tederic Advantage: Performance That Speaks
Previously, Doctor Plastic Industries operated on used Japanese machines. While functional, these older machines lacked the precision and efficiency of modern equipment. The introduction of the Tederic machine brought dramatic improvements:
Cycle Time Reduction: Production cycle time was reduced by almost 50% compared to their previous machinery.
Enhanced Precision: The new machine delivers significantly higher precision, directly improving product quality.
Energy Efficiency: As a fifth-generation machine, the TEDERIC unit offers superior energy efficiency, a critical advantage in Pakistan’s challenging energy environment.
Within just one month of installation, with support from HiTech’s technical team, the machine reached excellent working condition and is now operating at maximum efficiency.
Exceptional After-Sales Support
One of the strongest points Mr. Farooq Azam emphasized was HiTech Machinery’s after-sales service and emergency response.
Early in the installation process, a transport issue arose that caused significant concern. However, HiTech’s team resolved everything within 24 hours, working day and night to ensure minimal disruption.
In another instance, when a technical problem occurred, and HiTech’s CEO was out of Pakistan, Mr. Farooq contacted him via WhatsApp. The CEO immediately mobilized the entire team, and the issue was resolved the same day. Parts from a new machine were temporarily provided to keep production running, with the replacement handled later without any downtime.
“They never made us feel like we were just clients; rather, they treated us as part of their family,” Mr. Farooq Azam stated.
The company also benefits from HiTech’s remote technical support capabilities. Technical staff can guide clients via video call, troubleshooting issues in real-time, regardless of location. With technical teams available across Pakistan, support is never far away.
Advice for Plastic Industry Entrants
With over two decades of experience in the plastic industry, Mr. Farooq Azam offered clear guidance for newcomers and existing manufacturers looking to expand:
Invest in New Machines: Anyone serious about producing high-quality products should invest in new, fifth-generation machines rather than used equipment. The energy efficiency alone justifies the investment, especially given Pakistan’s ongoing energy crisis.
Choose Reliable Partners: Purchasing machines from established suppliers like HiTech Machinery ensures access to technical support, software updates, warranty coverage, and spare parts—services that would be difficult or impossible to obtain when importing directly or buying from open markets.
Explore Untapped Opportunities: Many plastic products, including medical and laboratory items like blood sampling tubes and test tubes, are still imported but can be manufactured in Pakistan with the right machinery and guidance.
Looking Ahead: Expansion Plans
Doctor Plastic Industries is already planning for growth. Discussions are ongoing with HiTech Machinery regarding automatic bottle plants and other production expansions. The company is also exploring opportunities in medical plastic products, leveraging Mr. Farooq’s medical background to identify niche manufacturing possibilities.
HiTech’s approach of providing complete R&D support, project planning, ready-to-stock solutions from China, and comprehensive after-sales service positions them as a one-stop solution provider for manufacturers ready to scale.
Client Feedback and Rating
When asked to rate HiTech Machinery out of 10, Mr. Farooq Azam gave a perfect score: 10 out of 10.
He emphasized that this wasn’t a pre-planned review but a genuine reflection of his experience working with the company. From communication and guidance to technical support and emergency response, Doctor Plastic Industries found HiTech to be professional, reliable, and genuinely invested in their success.
Suggestions for Improvement
Mr. Farooq Azam also shared constructive suggestions for HiTech Machinery:
Since recycled material is widely used in Pakistan, it would be beneficial if machines came with built-in nozzle filters from China rather than relying on local improvised solutions.
For PET processing, dedicated machines for separating aluminum, ferrous, and non-ferrous particles from PET flakes would be valuable. Small setups of such specialized equipment would greatly benefit injection molding users across Pakistan.
Supporting Made in Pakistan Manufacturing
HiTech Machinery actively promotes the “Made in Pakistan” initiative, demonstrating that local manufacturers can produce world-class products with the right technology and support.
Mr. Farooq Azam expressed strong support for this vision: “Many more things can definitely be achieved if explored. There is no solution in the plastic industry that HiTech does not provide. Everything can be manufactured in Pakistan with excellent quality, finishing, and production standards.”
Watch the Full Interview on Our YouTube Channel:
A Partnership Built on Trust
Doctor Plastic Industries’ experience with HiTech Machinery showcases what’s possible when manufacturers partner with suppliers who prioritize service, technical excellence, and genuine client relationships. From emergency support to strategic growth planning, HiTech has proven to be more than a machinery supplier—they’re a trusted growth partner.
If you’re planning to start or upgrade your plastic manufacturing operations, we offer cutting-edge technology, complete solutions, and the responsive support you need to succeed with confidence.